Assistance dogs are using ATMs! According to the article, the dogs can retrieve the card, cash, and receipt. Besides it being a neat trick, this reminds me that good designs can have surprising effects and benefits.
Although the design might not be especially good or intended for use by dogs, it's nice to know that at least the design doesn't make it impossible for dogs to use them. Of course, now that we know some dogs are retrieving things from ATMs for their owners, it would be a fun project to study the usage and find ways to make the ATMs more dog-friendly.
Now I just have to make sure the assistance dogs don't embarrass me by using the ATM next to me more accurately or faster than I do.
From the Metro.co.uk article: I thought this was Bark-lays bank…