Sunday, January 20, 2008

"Design by committee 2.0" or "Genius designer is an anachronism"

In the end, is all this process-oriented work satisfying for its designers? Some of them say yes. "What you lose is overt self expression, but I gain something much richer by doing it this way," says Alexandre Hennen, a senior designer. "I get into somebody else's life and make it better."

Nicely put. From Masters of Collaboration: The 21st century design environment trades individual stars for teamwork uniting designers, engineers, anthropologists, and others.

Monday, January 07, 2008

Dream: Collect Cars

Well, maybe just being able to regularly enjoy and marvel at them will be sufficient. If only there were more museums, galleries, or showrooms that would display and celebrate the cars as human achievements…

I was looking through a gallery of the upcoming BMW X6 and even though it may not be groundbreaking-beautiful (I'm not educated enough to have a meaningful say anyway), as I came to the first shot of the interior, I thought "I wish I could collect great cars." Asking myself why I thought that, the answer was "Because great cars are fascinating like art." (Yeah, it would be nice to collect fine art too, wouldn't it?)

But then I thought that cars may be somewhat different than what is traditionally considered as art - so what's the deal? It dawned on me: Great cars have held a special place for me as a designer because great cars are like highly interactive art with immense utility that are simultaneously demonstrations of mastery in technology and engineering. Truly amazing objects, aren't they?

How cool would it be to work in such an intersection as a designer?

Sure, BMW's Chief of Design Chris Bangle had a TEDTalk called Great cars are Art, but when I blogged about it, my main takeaways were the depictions of love and trust in design and more specifically the process of design and what it means to design. If I remember correctly, Chris Bangle was more interested in car design as art as a parallel for sculpture and artists seeking truth. Actually, I think I want to to watch it again.

For convenience, here it is again:

Thursday, December 06, 2007

Design is how it works…

not what it looks like.

'Most people make the mistake of thinking design is what it looks like,'' says Steve Jobs, Apple's C.E.O. ''People think it's this veneer -- that the designers are handed this box and told, 'Make it look good!' That's not what we think design is. It's not just what it looks like and feels like. Design is how it works.''
I've seen this excerpted quote floating around in coding-related blogs lately and decided I'd do my part in the beloved blogosphere echo and repeat it from this design-related blog.

Original Article.

Tuesday, December 04, 2007

How did you know I was thinking that!? Are you Empapathic?


Empathy gives us the ability to see the other person’s point of view. And when you think about it, there’s no more valuable skill for the working graphic designer than the capacity to see a client’s point of view. The objectivity that designers derive from an empathetic nature is invaluable.

From the Design Observer post by Adrian Shaughnessy, The Designer's Virus

I'm not a graphic designer but I'd say that a combination of keen empathetic and intuitive senses can give a designer a distinct competitive advantage over other designers.

I've been thinking a lot about empathy and how important it is to design.

  • What is the impact that empathy can and can't have on design?
  • Can empathy be developed? If so, how much? How do designers develop some kind of "design empathy" through their training and work?
  • Is empathy driven by user research and ethnography and such?
  • What about cognitive linguistics and cognitive science? Does learning about how humans think and learn and communicate develop empathy?
  • Can empathy in design and design-related training even be singled out, pinpointed, or directly referenced to?

Blogger is frustrating me

I don't get why line breaks in the HTML in Edit HTML mode causes some huge gaps in the post - is it HTML or is it not? Also why isn't the Preview a proper preview? The CSS and post rendering are totally different.

There are a lot of other frustrating things about Blogger right now but just fixing those two items would make me a lot happier.

I'm trying a new theme template to see if things get any better. Looks like the answer is no so far.

Inop.

I'm not sure who put these signs on the proximity card readers at work but since I first saw this, others identical to it have appeared.

Observations:

  • A canvas was created. Pretty hard to write on the reader otherwise - etching or maybe silver marker pen? Only fairly permanent methods come to mind which makes the canvas logical since…
  • Being out of service is probably (hopefully) a temporary state so the annotation should also be temporary.
  • Some kind of tape is combined in rows to make an area to write on. More elegant than taping some paper - trickier construction but the canvas is subject to the elements and paper is pretty fragile so it may be more durable this way. Nice.
  • Words on the canvas: CARD / READER / INOP. This is the most interesting part to me. the words "CARD / READER" are fully written out but everybody that needs to know it's broken already knows what it is. To me, the critical info is that it is broken. Interestingly, of all the words to convey "broken", the creator chose the word "inoperable" (I think) and then abbreviate it as "INOP.". Perhaps this reflects the technical term internal to his/her maintenance team? I guess the alternatives aren't that great either though: out of service, malfunction, doesn't work, etc.?

The sign took me almost no time to understand but I'm pretty sure I knew something was wrong with it just by virtue of it having stuff stuck on it and writing on it. Several colleagues mentioned it was confusing to them at first.

If this were a blog with high volume and active readership, I'd ask readers to design versions. I wonder what the simplest version would be? X with two strips of tape? Is anyone out there? Prototype? :-P I won't hold my breath.

Friday, November 23, 2007

Keep the change



I asked around and it seems that my friends also get random missing button images in the Dashboard Calculator now and then.

Thursday, November 22, 2007

What's the commotion?



What are the rumors and speculation over ladies and gentlemen? That they are of different sexes?

Original Article

Thursday, November 15, 2007

Was DUX teh SUX?

…most of the speakers and workshop leaders -- and I suppose, attendees -- appear to be shy of 40 years of age. That means they would have been born sometime after 1967, when systemic thinking was king and every person was treated as a cog in some larger device; and that they came of age in the mid-80s or later, as information technology was replacing systems as the predominant archetypal metaphor.


--Bob Jacobson on DUX 2007: A Great Conference but Fundamentally Off the Mark.


I didn't go to DUX 2007 or any other DUX conferences but I have read that prior DUX conferences have left attendees wanting.


Looked like Bob Jacobson felt that DUX 2007 was tainted by the prevalance of something that sounds like systems design and that the conference would have benefited from more grounding in holistic receptiveness or interest for the breadth and complexity of human experience and how experience designers can understand and interact with it.


I enjoy that Bob Jacobson cautions against confining the potential impact designers can have by (intentionally or unintentionally) excessively narrowing our focus of interest. However, I find it unusual that he would suggest that conference participants were hindered by their age, work experience, and the implications of the times they "came of age" in. Ad Hominem a bit?


Anyway, Jacobson suggests that "economic, thing-maker philosophy" and "making products and services" dominated DUX 2007 and that may well be.


If that's the case, I actually want to go next time and see what it's like. I went to CHI 2007 which I enjoyed but found it a bit more academic and research-oriented than I would have liked. (I was also in a reseach-oriented school at the time though.)


Peter Merholz, the first speaker at DUX 2007, mentioned in his blog that his biggest frustration with the conference was that it was largely paper submission-based and "[t]he moment an academic takes the stage, the conference screeches to a halt".


… pretty much all the academic research shown was simply irrelevant. The matters at the heart of experience design are simply not being addressed by academics, or being done so in a useless manner. I don’t know if its because the subject is too squishy, multi-disciplinary, subjective, or what, but it was definitely a waste of time.


Sounds like Peter would have been interested in more focused or applied presentations.


Granted, "academic" doesn't equate to holistic and human-centered, and non-academic doesnt equate to thing-making-obsessed, but it sounds like Peter and Bob may be in disagreement about what "[t]he matters at the heart of experience design" are or at least the best way to address these matters.


Too academic and theoretical or too applied and narrow-minded? Which one was DUX 2007?


I don't know if one conference can cover both theory and application very well but I would not mind if conferences were more clear on their intention with regard to application and theory.

Sunday, October 28, 2007

Tangible banner ads?



Are the menu inserts popups?

Found this interesting video site called 5min and it seems pretty good so far.